FAQs

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We will try and answer all your frequently asked questions (FAQs) about embroidery digitization, screen printing, artwork conversion, graphics design and promotional products.

What is embroidery digitization?

It involves the translation of a vector or scanned artwork into the series of the digital commands which can actually be read by embroidery machines for the output with the help of an article through the utilization of the specialized software.

Can I use the digitized file on any fabric?

The design is specifically digitized with a fabric through a common standard. It is the fabric which will be dictating the type of the underlay along with the density or the trim setting.

Do you keep the graphic design and embroidery digitizing on your backup system, say if my computer crashes will you still have my graphic?

Yes, our company keeps the backups of all kinds of designs which you will be sending when you need a copy of it in the future or even for the future alterations. You won’t be charged for the backup or sending your design again.

Do I need to submit professional artwork?

Yes, you can send the artwork. The artwork under the memory of 20 MB can be mailed to us. The one above 20 MB can actually be supplied by forwarding a link to the files on the Dropbox/Google drive.

Which type of artwork format is acceptable?

When you supply print ready artwork, it is better to prepare a vector PDF X1 A. When the files which will be supplied by you are utilized for creating a design then you can accept the PDF, EPS, JPG, PNG, TIF and the TGA.

Is there an additional charge for a multi-colored design? Are there any hidden charges at all?

No matter how many of the colors you want to use in your design, the price is all included in the package. Whether you want one or many colors, our team has the right expertise to create exactly the same image as you want. Our package cost is the final.

What benefits do you assure?

You will be delivered the design exactly the same way you want. Our association with the clients is based on the long term relationships and we work towards the achievement of the maximum satisfaction of the customers.

What is the delivery time?

The delivery time is 3 to 4 days and we also accept the urgent orders.

What is the strength of Graphics Embroidery Hub?

Our company offers the top class and customized embroidery design services, vector artwork conversion and graphics designing at the highly affordable rates.

What is your turnaround time?

Our normal turnaround time is 7-10 business days from the day the order is placed. We can accommodate rush orders for an additional charge.

What payment methods do you accept?

We accept PayPal as our credit card processor. Contact us for PayPal details.

How to place order or request for the price quote?

The order can be placed by filling contact us form or writing us an email.